1. Managed Services
IT as a service for the provision of IT equipment with a total solution as a whole, from procurement, installation, monitoring to including maintenance with the support of experienced, skilled and professional technical personnel.
Users get the benefits of full use of the device, without thinking about investment costs, maintenance and technical resources, all handled by the provider, therefore, users can focus on their core business without being burdened with device problems.
2. Preventive Maintenance
Preventive Maintenance or PM, routine maintenance activities, scheduled according to the needs & critical level of a device. PM is carried out periodically to keep the device functioning optimally.
3. Corrective Maintenance
Corrective Maintenance or CM, repair of equipment on location (on-site support) based on reports from users, damage can come from various reasons so that the device cannot function properly.